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VERTICAL OVERLAY FAQ

Questions frequently asked by our customers

Q: What is Flex-C-Ment decorative concrete overlay?
A: Decorative concrete is a polymer modified cementitious mix designed to give excellent protective durability, while decorating almost any new or existing substrate to simulate stone, tile, brick, slate, and many other configurations.

Q: What is the cost per square metre?
A: The price depends on a number of factors, such as the condition of the original substrate, whether it is vertical or horizontal overlay, the patterns chosen etc.

Q: What is the warranty for the Flex-C-Ment product?
A: It shall be the sole responsibility of the manufacturer/seller to replace any portion of the Flex-C-Ment product which proves defective during the 1 year period following its purchase.

Q: How long does a Flex-C-Ment job take?
A: Most jobs can be done within 3 to 4 days depending on the size of job, however, there are exceptions especially for commercial jobs and inclement weather conditions.

Q: How durable is Flex-C-Ment and will it crack?
A: Yes, Flex-C-Ment is a very durable product. Even though we all know that concrete can crack and occasionally some hairline cracking may occur depending on how the substrate was built. We take all precautions possible to prevent cracking. They do not effect the integrity of the product.

Q: Do you have to be certified to install the Flex-C-Ment product?
A: Yes, we do require that all individuals obtain certification through seminars. Only a certified Installer can purchase Flex-c-ment products for installation.

Q: What substrates can you apply the Flex-C-Ment product?
A: You may apply Flex-C-Ment product over wood, plywood, aspenite, lino, vinyl, concrete, painted or unpainted concrete, drywall, sheetrock, tile (ceramic or clay), brick, stucco, metal, and other masonry surfaces.

Q: How does the Flex-C-Ment product fair in severe freeze/thaw cycles?
A: The Flex-C-Ment product is not affected by severe freeze/thaw cycles.

Q: How thick is the Flex-C-Ment material applied?
A: The horizontal work is typically applied at 10 to 20 mm depending on the method performed, and the vertical work is also typically applied at 10 to 20mm depending on the method performed and the stamping deemed necessary to achieve the desired look. For custom applications you can apply this product up 75mm vertically without sagging. It is also dependent on whether a scratch/key coat is required.

Q: How do you colour the Flex-C-Ment product?
A: We have an extensive yet simplistic method through using colour pigments mixed with sealers with high penetration and other various techniques to achieve an aesthetically realistic look to our Flex-C-Ment systems. We can also use Colour Hardeners on horizontal work.

Q: How long does the colour last?
A: If sealed and maintained properly the colour should last the life of the substrate that it was installed upon.

Q: What types of sealers are typically used?
A: For colouring you would use our water based Flex-Seal which also would be used as a final seal on vertical work. For final seal on horizontal work you would use our satin finish water based Flex-Seal Supreme or our solvent based Zylene Sealer. For custom applications we do offer a High Performance Urethane.

Q: What substrates can you apply the Flex-C-Ment product?
A: You may apply the Flex-C-Ment product over wood, plywood, concrete, painted or unpainted concrete, drywall, sheetrock, tile (ceramic or clay), brick, stucco, and other masonry surfaces.

Q: How does the Flex-C-Ment product fair in severe freeze/thaw cycles?
A: The Flex-C-Ment product is not effected by severe freeze/ thaw cycles.

Q: How often do you need to reseal the Flex-C-Ment product?
A: Inside you might only need to reseal every 5 to 10 years depending on the amount of traffic. Outside you may need to reseal every 3 to 5 years depending on the traffic and weather elements on overlays, but only every 10yrs on wall application in normal conditions and then only if it is required.

Q: How much prep work is required for Flex-C-Ment?
A: Normal prep work is involved with Flex-C-Ment. For painted surfaces you would pressure wash only if you had loose flaky material that needed to be removed. If surface areas dirty you would pressure wash to remove soiled areas before installing Flex-C-Ment. On some substrate's a scratch/key coat maybe required.

Q: How much does your Flex-C-Ment product weigh in comparison to real stone or manufactured stone?
A: Flex-C-Ment overlays are approx. 2/3 the weight of concrete, the wall overlays are approx. 1/2 the weight of concrete, therefore there is no structural reinforcement necessary.

Q: Is Flex-C-Ment a fireproof material?
A: Flex-C-Ment is a non-combustible material which allows you to use in fireplace, kitchen, and electrical areas, etc. with no problem.

Q: Is Flex-C-Ment cooler to walk on than regular concrete?
A: Because of the way Flex-C-Ment is manufactured, the material can dissipate the heat a lot faster, making the surface cooler.

Q: Is Flex-C-Ment waterproof?
A: No, all of our Flex-C-Ment materials can withstand wetness, yet for 100% submersion situations such as pools, ponds, showers, etc. we have a special horizontal and vertical overlay that can withstand these situations.

Q: Who can we call with questions or any installation issues we may have?
A: Call our office and any of our trained staff will be happy to help.

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